According to Mahatma Gandhi, “A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work; he is the purpose of it. We are not doing him a favor by serving him. He is doing us a favor by giving us the opportunity to serve him.”
So if we want our company to prosper and last, we must take care of our customers. They are the blood of our businesses. Having a good customer service makes the customers come back over and over again. This means, our business will also continue to flourish for a long time.
So what is the best way to improve your customer service?
We have to take care of them as much as we can by expanding our customer care services to cater the needs of the customers any time of the day with quick feedback and quality service but can be acquired inexpensively.
On that note, Thousand Crane Philippines Inc. (TCP) is equipped with all the essentials for customer services. We also have skilled and exemplary call center agents that are always willing to help and assist. TCP is a mix of the Filipino and Japanese way of working. Filipinos are known to be very caring, accommodating, hospitable, and enthusiastic. On the other hand, Japanese are known to be very hard working, polite, punctual, and always have high quality standards. With the right mixture of these qualities, we guarantee to make your customers 100% satisfied.
These are some of the inbound call services that we do: